This website is owned and operated by:

WANNA Limited from the 1 October 2016
Unit 6
Abbey Business Park
Friday Street
Leicester
LE1 3BW 

Midland Plastics is a trading name of Wanna Group
If you need to contact us please see our contact details below:

Email

Phone

0116 2489 633

Entering into a contract with us:

When you place an order through our website, you are making an offer to buy the goods, you will receive an automatic email which informs you we have received your order, this is not an acceptance of order.
In the event we need to reject your order because of any reason we will email you within 24 working hours to advise you of this and offer either an alternative or a full refund.
In the unlikely event that the goods are no longer available, or we have made a pricing mistake we will advise you of this and offer any available alternatives or a full refund.
When we have accepted your order, you will receive an email to inform you the order as been accepted and this then forms a contract between Midland Plastics and the customer.

How to place an order

When placing an order  please use  our bespoke cut to size calculator.

All sizes on the website are in millimetres.

All colour images illustrated are for guidance only and will appear slightly different from different monitors based on hue and saturation settings. If you require samples before you commit to your main order, you can purchase these from our website as sample swatches.
All plastic sheets do have a thickness tolerance if your application is critical please call us for guidance.
The panels you are buying using the website come with a standard sawn finish, you may also specify a polished edge finish by selecting this in the order fields.
The price shown on the cut to size calculator before you enter your sizes are price per square meter.
Once your items/products are in the basket the prices are shown with and without V.A.T, At this stage the delivery costs are shown as standard shipping costs.Once you have entered all your details shipping details a delivery cost will be generated.
You have an option to register an account with us, which will give you access to view your order online, view previous order history. All these details are stored on our website and not submitted to third parties.

Payment Method:

We accept payment via Pay Pal –
Pay Pal is a secure online payment terminal, Pay Pal does not require you to have a Pay Pal account to place an order through our website, you can if you wish simply pay using your credit/debit card.
If you have placed an order and need to make amendments, before you receive our acceptance of order you can call our sales team to discuss your amendment. We cannot accept email as a form of notification. Once we have confirmed your notice of change we will update your order and you will be informed via email.

Please note: Midland Plastics do not store credit card details nor do we share customer details with any 3rd parties

Delivery:

All delivery prices displayed are for UK Mainland ONLY (excluding Scotland & highlands. Please contact us via email (sales@midlandplastics.co.uk)  or by phone (0116 2489 633) for deliveries to non-mainland UK addresses and other remote locations such as Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands, Channel Islands as there may be an additional delivery charges.

The delivery method used is based on the size, weight and value of the order and will be by  Courier . For deliveries made by courier  someone must be at your delivery address to sign for your parcel.

The risk in goods shall pass to you when the goods are delivered. Delivery is deemed to have taken place once a signature has been received accepting the delivery.

Delivery times are calculated in working days i.e. Monday to Friday (excluding Bank Holidays).

Delivery charges are based on a geographical location rate (or free on order totals exceeding £200.00) .

Any Delivery address that is in Northern Scotland/Highlands will be subject to a surcharge depending on location

All delivery addresses that are outside the uk mainland will be subject to a surcharge depending on location

All fabricated orders are exempt from free delivery.

Once we have accepted your order, Delivery will be 4-9 working days.  Once the goods have been dispatched you will receive an email of notification informing you of shipping method and any tracking numbers if applicable.

Once you have signed for the goods, you then have 24 hours to contact us, making us aware of any damages or issues. We may need photo evidence to be able to raise a claim and get a replacement issued.

Claims procedure:

If you wish to claim for a lost,damaged or delayed shipment or for any other damages you must comply with any applicable convention and with the following procedure, Otherwise we reserve the right to reject your claim.

It is the buyers responsibility to check the goods for any damages/breakages on delivery.

Cancellation and Returns:

All of the products we supply are exempt from the legal right to cancel the order within 7 days from the date of delivery.
All of our products are bespoke and produced to your specifications.

Faulty Goods:

If there is a problem with the goods, please contact us. We will deal with the matter in accordance to your legal rights.

Changes to these terms:

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.